Frequently Asked Questions
It’s natural to have questions when considering support for yourself or someone you love. Here are answers to some of the questions I’m often asked.
Do I need to be at the end of life to contact you?
Not at all.
My support can begin at wellness, long before serious illness or end of life. At the heart of my work is quality of life — helping you live well, stay connected, maintain independence and make choices about what matters most to you.
You may simply be planning ahead, navigating the changes that can come with ageing, caring for someone you love, seeking companionship or practical support, or living with a serious or life-limiting illness.
You don’t need to wait for a crisis or until someone is approaching the end of life to reach out. Support can begin wherever you are in life’s chapters and evolve as your needs change.
It’s about living well, right to the end.
What if I’m not sure what kind of help I need?
That’s completely okay.
You don’t need to know exactly what service you need before contacting me. Tell me a little about what is happening for you or your family, and we can talk through where I may be able to help.
If your needs fall outside my scope, I will be open about that and, where possible, help point you towards an appropriate service or professional.
What does respite care for carers involve?
Respite care allows family carers to step away for a while knowing their loved one has trusted companionship and support.
You might use this time to rest, attend appointments, see friends, run errands, spend time with other family members or simply have some uninterrupted time for yourself.
Day, evening and overnight support may be available by arrangement.
What is an End-of-Life Doula?
As an End-of-Life Doula, I provide emotional, practical and informational support to individuals and families, helping them navigate ageing, serious illness and end of life while supporting continuity of care and quality of life.
My role complements your palliative care and healthcare teams but is not medical or clinical. I do not diagnose, recommend treatments or administer medications. Instead, I can provide information, resources and options to help you make informed choices.
My focus is on what matters to you — helping you understand your choices, supporting your wishes and ensuring your voice remains at the centre of your care.
Are you a nurse or healthcare professional?
I am a qualified End-of-Life Doula and was briefly an Enrolled Nurse after completing my Diploma of Nursing (but that was not quite my calling). I also have many years of experience volunteering in palliative and end-of-life care.
My role with Compassionate Care Services is non-medical and non-clinical. I do not provide nursing care, diagnose conditions, recommend treatments or administer medications.
Instead, I provide emotional, practical and informational support, working alongside your healthcare and palliative care teams while keeping your choices, wishes and what matters most to you at the centre of my support.
Can you work alongside my existing healthcare or palliative care team?
Yes.
End-of-Life Doula support complements the care you already receive. With your consent, I can work alongside your family, GP, palliative care team, residential aged care facility and other professionals involved in your care.
Throughout your journey, different healthcare professionals and services may come in and out of your life as your needs change. My role is different — I can be a constant. I offer continuity, providing a familiar and trusted presence who gets to know you, understands your wishes and what matters most to you, and continues to walk alongside you and your family throughout the journey.
Can you visit someone in hospital or residential aged care?
Yes.
I can provide companionship and wellbeing visits in the home, hospital or residential aged care, subject to the facility’s visiting requirements.
Visits might involve conversation, sharing a cuppa, reading, listening to music, enjoying an activity together or simply providing quiet companionship and presence.
We live interstate or overseas. Can you visit our loved one for us?
Absolutely.
This is one of the reasons I offer Companionship & Wellbeing Visits.
If distance, work, travel, deployment or other commitments mean you cannot visit as often as you would like, I can spend meaningful time with your loved one and, with their consent, provide reassurance and appropriate updates to nominated family members.
What does respite care for carers involve?
Respite care allows family carers to step away for a while knowing their loved one has trusted companionship and support.
You might use this time to rest, attend appointments, see friends, run errands, spend time with other family members or simply have some uninterrupted time for yourself.
Day, evening and overnight support may be available by arrangement.
Do you provide personal or nursing care?
My services are non-medical, non-clinical and are not a substitute for nursing, personal care or clinical services.
If your needs fall outside my role, I can help you identify and connect with appropriate healthcare, allied health or community services.
Do you provide transport?
Yes.
I can provide supportive transport and accompaniment for appointments, errands and social outings.
Where arranged, I can accompany you into an appointment, wait with you and bring you safely home afterwards — providing continuity and companionship throughout the outing.
What is end-of-life planning?
End-of-life planning is about thinking ahead and having conversations about what matters to you.
I can provide information, resources and gentle guidance to help you explore your wishes, values and preferences and prepare for conversations with your family and relevant healthcare or legal professionals.
You remain in control of your decisions at all times
What is vigil support?
A vigil is the period when someone is approaching death and family or friends may gather at the bedside.
I can provide a calm and compassionate presence during this time — sitting with the person, supporting family members, helping create a peaceful environment and ensuring no one feels they have to navigate those precious hours alone.
What support can you provide after someone dies?
The hours immediately following a death can feel unfamiliar and overwhelming.
I can remain with the family, provide calm practical and emotional support, help create space for family members to spend time together and gently guide you towards the appropriate services and professionals when needed
What areas do you service?
I primarily support individuals and families throughout Murrumbateman, Yass, north Canberra and surrounding areas.
If you live outside these areas, please contact me and we can discuss whether I may still be able to assist.
How much do your services cost?
My standard weekday rate is $70 per hour, Monday to Friday between 8:00 am and 5:00 pm.
Different rates may apply for evenings, overnight support, weekends and public holidays.
Packages can also be tailored for people requiring regular or ongoing support.
See my Fees & Services page.
How long do I need to book for?
Every situation is different.
Some people may need a single visit or appointment, while others benefit from regular weekly visits or more intensive support during serious illness or end of life.
We can talk about what you need and create an arrangement that feels appropriate without committing to more support than you require.
What if I’m not sure what kind of help I need?
That’s completely okay.
You don’t need to know exactly what service you need before contacting me. Tell me a little about what is happening for you or your family, and we can talk through where I may be able to help.
If your needs fall outside my scope, I will be open about that and, where possible, help point you towards an appropriate service or professional.
How do we get started?
It begins with a conversation.
I offer a free 20-minute initial consultation where we can talk about what is happening, what matters most to you and the type of support you may be looking for.
There is no obligation to proceed.
Let's connect
If you’re wondering whether I might be the right support for you or someone you care about, I’d be very happy to talk.
We can discuss what is happening, what matters most to you, and where I may be able to help — with no pressure and no obligation.
