Terms, Complaints & Disclaimer
This website provides information about the end-of-life doula services offered by Compassionate Care Services by Sue Parker, as well as general information and resources relating to end-of-life planning, dying, death and bereavement.
By using this website, you acknowledge the following terms and conditions.
General Information Only
The information provided on this website is for general informational and educational purposes.
It is not medical, nursing, psychological, legal or financial advice and should not be used as a substitute for advice from an appropriately qualified professional.
While reasonable care is taken to provide useful and accurate information, circumstances vary from person to person and information may change over time. You should seek appropriate professional advice where this is relevant to your individual circumstances.
End-of-Life Doula Services
End-of-life doula services are non-medical.
I provide emotional, practical and informational support to individuals and families. I do not diagnose medical conditions, provide clinical or medical care, prescribe, supply or administer medication, recommend commencing or ceasing medical treatment, or make healthcare or other personal decisions on behalf of clients.
More information about my role and scope of practice is available in my Professional Practice & Code of Conduct.
Information provided on this website does not create a client relationship or constitute an agreement to provide end-of-life doula services. The scope and terms of any services will be agreed separately with each client.
Emergencies
My services and this website are not emergency or crisis services.
If you or another person requires urgent medical assistance, contact emergency services on 000 or seek assistance from an appropriate healthcare service.
External Links and Resources
This website may include links to external websites, organisations and resources that may be useful to clients and families.
Links are provided for information and convenience. Unless otherwise stated, Compassionate Care Services by Sue Parker does not control external websites and is not responsible for their content, availability, privacy practices or subsequent changes to the information they provide.
The inclusion of a link does not necessarily constitute endorsement of all information, services or views provided by that organisation or website.
Intellectual Property
Unless otherwise stated, the original written content and materials on this website are owned by Compassionate Care Services by Sue Parker or used with permission.
You may view, download or print website content for your own personal, non-commercial use. Content may not be reproduced, republished or used commercially without prior permission, except where permitted by law.
Complaints & Feedback
I welcome feedback about my services and aim to address concerns promptly, fairly and respectfully.
If you have a concern or complaint about the service you have received, I encourage you to contact me directly in the first instance.
Susan Parker
Contact Sue.
I will acknowledge your concern and provide a written response within seven days.
Raising a complaint will not affect your right to seek advice or make a complaint to an appropriate external body.
As an unregistered health practitioner in NSW, complaints about my professional conduct may also be made to the Health Care Complaints Commission (HCCC).
[Health Care Complaints Commission]
Website Availability and Changes
I may update, change or remove information from this website from time to time, including information about services, availability and resources.
While reasonable efforts are made to keep the website available and its information current, uninterrupted access to the website cannot be guaranteed.
Privacy
Use of personal information provided through this website or in connection with my services is addressed in the Privacy Policy.
Contact
If you have questions about these terms or information on this website, please contact:
Susan Parker
Contact Sue.